Under the Fair Work Act, workplaces are increasingly relying on good communication, negotiation and adaptability.

Our range of training courses will provide your people with the fundamental skills needed in the modern workplace.

Please note - The courses listed below can all be customised to be delivered at your workplace.

We can also deliver training at your workplace which can help meet your compliance requirements including:

• Equal Opportunity (bullying, discrimination and harassment )
• Human Rights Charter
• Investigation skills
• Mediation skills for managers 

See our workplace website for more details...

Workplace courses

Assertiveness Skills Business Writing Skills Customer Service Skills Dealing with Difficult Customers Difficult But Necessary Conversations Harassment Contact Officer Management Fundamentals Managing Conflict Negotiation Skills Personalities in the Workplace Reflective Leadership Role Consultations Time Management

Featured courses

See here for more details Customer Service Skills Sept 15th 2010 September 15th  2010 Time: 9.00am - 4.30pm Location: Level 4, 255 Bourke St Melbourne Regardless of the industry, good customer service sets a business apart – make sure your staff have the rights skills and attitude. Our price: AUD 395.00 Quantity 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 Book Now