1300 543 396
LifeWorks is a not for profit organisation that provides family, couple and individual
counselling, education, training and workplace services in Victoria Australia.
MAINTAINING THAT HOLIDAY FEELING FOR LONGER: Rebecca Henshall shares some quick tips to maintain that refreshed holiday feeling as we kick off the new year.
SOCIAL MEDIA AND THE WORKPLACE: Leah Walls looks at how Social Media is adding to the increasingly tenous separation between work and after hours conduct.
WEBINAR - MANAGING MENTAL HEALTH IN THE WORKPLACE: In a LifeWorks first, Senior Consultant Rebecca Henshall will be delivering a webinar on mental health awareness in the workplace.
LifeWorks in the workplace for all your consulting, training, eLearning and EAP needs..
Call 1300 543 396 and ask for Jane Smith
On the ‘To Do’ lists of many organisations this year will be creating a social media policy.
The evolution of social media and its impact on the workplace have been blurring the lines between work and home and presenting new issues for employers to manage. An employer may be held vicariously liable for any employee conduct that breaches workplace law, regardless of whether this conduct occurs during work hours on the premises, after hours at the local wine bar or via a pc, tablet or mobile phone.
People and Culture Strategies director and workplace law specialist Kathryn Dent, made the link between questionable social media activity after hours and the impact on relationships in the workplace and damage to business directly, when she said, “The prevalence of workplace bullying can be facilitated by social media, and so I think we might see more bullying claims that are brought with regard to things said in the online world, as opposed to the actual physical workplace.”*
A recent Age article**, reported the facebook comments of a Jetstar employee, Emily Capewell, who blamed passengers who were affected by Jetstar's computer glitch which caused delays for Jetstar passengers. In her post on Sydney Morning Herald's Facebook page Ms Capewell wrote" You are all a bunch of whingers! Grow up and think about the people that are working today and have to deal with all you nuts freaking about delays!"
At the time of writing there didn’t appear to be any evidence of action taken against Ms Capewell, although the airline had been quick to distance itself from the comments. A Jetstar spokesman was referenced in the article saying that the company was in the process of contacting Ms Capewell and that "These comments are inappropriate and don't reflect the views of Jetstar or our employees.”
Ms Capewell and any employee who thinks they are safe to vent their spleen on Facebook would do well to look to past Fair Work Australia decisions. In one such example, O’Keefe v William Muir’s Pty Ltd T/A Troy Williams The Good Guys, Mr O’Keefe was dismissed after he made offensive and threatening comments on his Facebook account, venting about his pay and targeting another of The Good Guys’ employees. Kathryn Dent’s comment underscores the point; “Courts are starting to catch up with technology, recognising that social media can be damaging and employers have a right to protect themselves,”.
As social media is unlikely to disappear any time soon, Organisations need to adapt their thinking, their policies and their education of employees, to recognise that the separation between work and after hours conduct is a tenuous one.
*quoted in Ben Abbott’s article his ‘HC Online’ article ‘Clamp down on employee social media activity after hours’, 17/12/14
**Jetstar employee labels passengers complaining of delays 'a bunch of whingers' December 20, 2014 (2) Miss Han, Scott Parker and Deborah Gough
For more information about LifeWorks Equal Opportunity Training, including after hours conduct and social media, call 1300 543 396 or email firstname.lastname@example.org.
Do you struggle trying to convince your colleagues or management about the potential benefits and worth of an Employee Assistance Program? Do they think it's just about ticking a box on the HR checklist? Well 90% of the US Fortune 500 trust in an EAP to enhance employee wellbeing, lift productivity and bolster retention, providing a return on investment of 5 to 10 times the actual outlay.
Download our infographic for tabling at your next HR meeting, or call LifeWorks on 1300 543 396 for an introductory chat about how we can assist you through an EAP to proactively manage risk, save costs and build a healthier culture.
LifeWorks provides Employee Assistance Programs to a range of corporate, governement and community base oprganisations. EAP services also include critical incident response. For more information please contact Jamie Anderson on 8650 6200 or email email@example.com.
Research suggests that one in ten people are living with mental health issues. This means that there is likely to be people in most workplaces that have some type of mental health issues. For anyone leading a team, it can be challenging when you don't have the information and skills needed to support your staff.
Senior Consultant Rebecca Henshall will deliver our first LifeWorks in the workplace webinar on mental health in the workplace.
Key learning outcomes of the webinar will include: