1300 543 396
LifeWorks is a not for profit organisation that provides family, couple and individual
counselling, education, training and workplace services in Victoria Australia.
At LifeWorks we are proud of the culture of collaboration, commitment to service and professional expertise our people bring to the organisation. Most importantly though, we are proud of the passion, dedication and care that each member of the LifeWorks team offers every client who comes into our branches.
It is with great pleasure that we introduce the LifeWorks management team, who are dedicated to ensuring that every facet of the organisation, from IT systems to counselling, is operating to provide you with high quality professional relationship services that make a difference to the community.
- Janet Jukes, Chief Executive Officer
- Sue Pratt, Stream Manager, Counselling, Education & EAP Services
- Cath Tregillis, Manager, Dispute Resolution Services
- Ann Smith, Manager, Client Services and Quality Assurance
- Jamie Anderson, Manager, Employee Assistance Program (EAP)
- Julie McPhee, Manager, Finance
- Justine Dalla Riva, Manager, Marketing and Communications
- Maria Singleton, Branch Manager
- Laura Sykes, Branch Manager
Janet Jukes is CEO of LifeWorks Relationship Counselling and Education Services. Janet joined LifeWorks in 2014 bringing with her extensive experience in the non government human services sector. Janet has worked in management, service delivery and policy across several fields including youth and family services, homelessness, family violence, community legal services, and research.
Prior to taking up her position at LifeWorks, Janet worked for The Salvation Army, Australia Southern Territory, most recently as the Director of EastCare Network. EastCare provides residential and support programs in the Melbourne eastern metropolitan region including statutory and non-statutory youth services, educational support for children in care, housing and tenancy management, crisis accommodation, drug and alcohol outreach, support services related to mental health, and intensive case management services for clients in need of complex care.
Demonstrating a strong commitment to training the next generation of professionals, Janet has worked as an academic at RMIT in the Master of Policy and Human Services Program and Lectured in Youth work at RMIT, the Australian Catholic University and Victoria University. In 2001 Janet was awarded a Centenary Medal for outstanding service to young people.
Sue Pratt is LifeWorks’ Stream Manager of Counselling, Education and EAP Services. Sue is a registered Supervising Psychologist (and Counselling Psychologist) with twenty five years of experience in providing counselling and group psycho-education services. A key feature of this work has been the provision of relationship and individual counselling in public, private and organisational contexts. Following the completion of a Masters in Creative Arts and Experiential Therapies, Sue has taught and supervised students in the development of their counselling and group process skills. Recently Sue has also worked in the private sector in EAP, Organisational Psychology and Critical Incident Management. Sue is a passonate advocate for human rights, gender equity and the environment, all of which enhance her understanding of the complexities facing modern Victorian couples.
Cath Tregillis is the Manager, Dispute Resolution Services and leads a team of professional mediators who provide dispute resolution services to areas covering Melbourne City, Frankston, Wyndham and Geelong.
Cath is accredited with the Attorney General’s Department to provide family dispute resolution under the Family Law Act 1975. Cath has a Bachelor of Arts, a Graduate Diploma of Mediation (Family Law) and is qualified trainer and assessor. She has worked in a range of not-for-profit and government agencies to support couples, families, workplaces, individuals and young people resolve conflict and make positive life changes for over 20 years.
Together with the other experienced practitioners in the Dispute Resolution team, Cath provides services for separated couples who are seeking to make arrangements and resolve disputes around children’s arrangements, property and financial matters. Dispute resolution services are also offered for workplaces, family members, friendship groups and others within the community who are experiencing conflict in their relationships.
Ann Smith is LifeWorks Manager, Client Services & Quality Assurance. Ann is a qualified Social Worker with 20 years experience working in the community sector. Additionally Ann completed a Bachelor of Arts in Psychology & Sociology. Ann’s previous roles have included Regional Manager within homelessness, housing, crisis accommodation, drug & alcohol, mental health and aged sector, with further experience within the family violence field and quality assurance.
Ann developed and managed a student unit and was the co-ordinator of a debriefing team for over 10 years, having advanced qualifications in critical incident debriefing. Ann is passionate about human rights and social justice issues and has a strong belief in excellent customer service.
Jamie Anderson is LifeWorks’ dedicated Employee Assistance Program Manager. With 10 years’ experience in psychology and HR consulting, Jamie is a psychologist registered with the Psychology Board of Australia, a Member of the Employee Assistance Professionals Association of Australia and an Associate Member of the Australian Psychological Society.
Having consulted to some of Australia’s largest companies as well as to managers and employees within numerous small-to-medium sized organisations, Jamie has a strong understanding of the pressures and contemporary issues facing HR teams, work groups and individual employees in today’s workforce. This broad experience and practice base across public, private and not-for profit organisations has lent Jamie the ability to relate to a diverse range of clients and help them identify and address their own needs through an empowered, self-aware approach.
Jamie has a passion for collaborative problem solving and solution finding and enjoys the opportunity to work in partnership with organisations to create EAP solutions that meet the needs of the organisation and its individuals alike, ensuring a more effective, supportive workforce environment.
Justine Dalla Riva is LifeWorks’ Manager of Marketing and Communication and joined LifeWorks in 2014 after 10 years in the cancer supportive care sector. Justine is experienced in building brand equity through the delivery of key communication and marketing plans, having done this for a number of start ups. Experienced in traditional and digital environments, Justine has a broad skill base which includes the hands on execution of both print and digital marketing campaigns, website and mobile app development, database management, analystics, event and trade management.
Justine has a Graduate Diploma in Graphic Design and is currently undertaking her Masters in Marketing. She has worked as a graphic and communications freelancer providing end to end high quality communication solutions for a variety of corporate and not-for-profit clients. Justine is a unique designer who can guide clients through the design process by providing strategic, brand and marketing advice set into a project management framework.
Julie McPhee is LifeWorks' Finance Manage and brings to the roll a strong background and significant experience in both managerial and financial accounting in Government, semi-Government business not-for profit and business sectors. Leveraging her extensive management experience Julie develops and implements financial plans and business systems, prepares statutory financial statements and management reports, and oversess the accounts and payroll processes.
Maria Singleton has over 30 years experience in counselling, leadership and management roles. Before joining LifeWorks, Maria worked in the area of short-term counselling, crisis and referral services primarily for relationship, family violence, parenting and mental health issues. Prior to this Maria lead and managed the delivery of Vocational Rehabilitation services.
Through her work, Maria has gained strong leadership skills and the capacity to guide teams, while developing practice models that improve performance and client outcomes. An experienced EAP practitioner, Maria has provided critical incident interventions including the co-ordination and management of counselling teams attending critical incidents. Maria has a strong commitment to the community and has worked in a range of challenging and complex environments, including co-ordination of the counselling team during the Arthur’s Seat Chairlift Collapse and being a member of the counselling team at the Healesville Recovery Centre during the Black Saturday Bushfires.
Laura Sykes is a Family counsellor working with individuals, couples & families. She is currently manager at LifeWorks' Frankston branch.
With a Graduate Diploma in Family Therapy and Certificate IV in Assessment and Workplace Training, Laura is an experienced counsellor and program facilitator. Laura has had over twenty years experience facilitating groups over her career in diverse modalities. She has presented workshops in self-care and adolescent health for secondary school students, delivered seminars on self-care and client empowerment for professionals and delivered stress management programs for women experiencing family violence and for young women at Youth Services. She has worked in developing, implementing, and administrating education, training and information to individuals with disabilities, and to families and professionals in the areas of authentic person centred practice, community inclusion, empowerment & safeguards. She has trained with the founders and teachers of Global Process Work (Portland, Oregon USA) which has inspired and developed her ability to follow the group process.
In her work as a therapist Laura is particularly interested in individuation and intimacy and the object relations perspective on love and the development of the self. Completing the Level 1 training with John and Julie Gottman has provided her with an effective model for working with couples and enhanced her existing couple therapy skills. Working at LifeWorks has given her a solid understanding of family violence and provided her with approaches to relationship counselling in situations of domestic violence and abuse. Facilitating the Parenting after Separation groups has given her experience and information which is invaluable to help support parents going through the difficult phases of separation. Having worked in this area of relationship breakdown she is strongly committed to helping couples who get stuck in negative cycles to learn new ways to develop satisfaction and intimacy, thus transforming their relationship.