LifeWorks is a not for profit organisation that provides family, couple and individual
counselling, education, training and workplace services in Victoria Australia.
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Managing Conflict
One Day Workshop
Program Description
Conflict is a natural part of the workplace and our daily lives. Discover how conflict arises, escalates and resolves so it can be managed constructively within the organisation.
This one day workshop focuses on how to manage yourself effectively, strengthen your personal and professional relationships and develop practical strategies and techniques to prepare for, respond to and deal with conflict productively.
Topics Include:
- Recognising the benefits of conflict
- Understanding how conflict occurs and escalates
- Understanding emotional triggers, developing increased awareness and managing emotions
- Developing effective communication skills
