Performance Management

Program Description

To successfully support effective performance management systems, managers and supervisors need to be able to hold effective ongoing conversations with their staff all during the year.  They must be able to successfully share both positive and constructive feedback in a meaningful way that adds value to the employee’s performance and to the ‘bottom line’ of the organisations key performance indicators.  And they need to understand and apply a more formal corrective process when the performance or behaviour of an employee is not satisfactory.

This workshop is designed to provide practical skills and strategies so that participants are better able to tackle the challenging issues that can arise around staff behaviour and performance.